Jesus Is Here


Info Table

There will be an Information Table in the lobby and volunteer ushers available to answer your questions or direct you where you need to go. Lost and found items will also be returned there.


Parking information is available on website. Handicap parking is in Lot A (to the left of the Tsongas Center on Hall St.) and there is a charge of $15 and payable by check to City of Lowell or cash. There is also handicap parking in the garages. Lot B and C for volunteers, priests, exhibitors.


When you arrive to the Tsongas Center, you will first go through a metal detector and a bag check for security screening. Small purses and totes are ok; backpacks are not allowed. Food and drinks are not allowed to be brought into the venue. This includes the coffee you may be drinking during your early morning drive! Please click here for a full list of prohibited items that will are not permitted in the venue. Masks are optional at the Tsongas Center.

Lunch Wristband Pick Up

For Individual Ticket Purchasers: If you purchased a box lunch when you registered, please stop at the Lunch Wristband Distribution Table in the lobby to pick up your lunch wristband(s). This will be located immediately after the security screening before your ticket is scanned and before going up the stairs to the arena seats. You will need to be wearing this wristband to pick up your box lunch at lunch time. See more details about lunch and food here.

For Group Ticket Purchasers: You should have received your Lunch Wristbands in the mail.

Wristband Colors

  • Green = Vegetarian
  • Blue = Turkey/Standard
  • Orange = Gluten Free


If you need to leave or go back out to your car after arrival, be sure to get your hand stamped on your way out so that you can re-enter. You will be required to go through the security screening again upon re-entry.

Language Interpretation & More

Language interpretation is being provided in several languages. If English is not your primary language, please bring a fully charged cell phone with a set of earbuds. Telephone numbers will be available so you can call to hear an interpreter share the speakers’ presentations in the following languages: Spanish, Haitian Creole, or Portuguese. See the Languages page for more information.

The Deaf Community and their guests will have ASL interpreters available in a section on the event floor close to the stage. Closed captioning will be available on the screen if people want to sit elsewhere.

Guests needing accessible seating will be directed to reserved seating on both the event floor or the concourse level. Both of these areas are accessible from the elevator in the lobby. Volunteer ushers will be available during arrival to guide people to the various handicap-accessible seating sections.

Medical Emergencies

EMTs will be onsite on the Concourse across from Section 103. Ask a volunteer usher for assistance.